Cadmium University

Anytime Learning

  • Contains 1 Component(s)

    In this panel discussion, a consultant for the International Society of Trauma and Dissociation (ISSTD) and industry experts will share how event operations were transformed by using integrated solutions to manage the full cycle of conference and education programs. Panelists will also highlight how consolidating systems reduce administrative burdens, increase efficiency for a small team, and create a sustainable model for year-round education and events. Attendees will gain an insight look at practical steps and best practices ISSTD used to strengthen their workflows. They will also see how the life and value of their event content can be extended to their continuing education programs for enhanced value.

    In this panel discussion, a consultant for the International Society of Trauma and Dissociation (ISSTD) and industry experts will share how event operations were transformed by using integrated solutions to manage the full cycle of conference and education programs. Panelists will also highlight how consolidating systems reduce administrative burdens, increase efficiency for a small team, and create a sustainable model for year-round education and events.

    Attendees will gain an insight look at practical steps and best practices ISSTD used to strengthen their workflows. They will also see how the life and value of their event content can be extended to their continuing education programs for enhanced value.

    Learning Objectives:

    • Understand how to manage the entire event lifecycle, from abstract collection to live delivery to enduring on-demand content, all in one system.
    • Learn how consolidating event-tech and learning-tech tools support sustainable long-term continuing education programming.
    • Discover how to improve learner experience by giving event attendees access to sessions, speaker content, and on-demand resources before, during, and long after the event.

    Vicky Thompson

    Chief Revenue Officer

    Cadmium

    As Chief Revenue Officer, Vicky leads Cadmium’s sales and marketing efforts to grow new business, support partner relationships, and retain happy customers. She is a SaaS revenue leader with experience successfully growing scalable and effective sales organizations, building high performing teams, managing change in high growth environments, and uniting cross functional strategic efforts. For the past 15 years, Vicky’s work has focused on serving customers in the nonprofit, political, and association spaces.

    Kristin Sergi

    Strategic Account Manager

    Cadmium

    As a Strategic Account Manager at Cadmium, Kristin Sergi assists with product solutions and maintains client relationships. Having spent 11 years on the EthosCE team leading the support desk, she is excited to continue working with EthosCE clients, connect with new clients, and delve into Cadmium's Event Tech products and the event industry.

    Hobbies include: Reading, Traveling, teaching ZUMBA, adventures with her son Carlo.

    Jennifer Vitek

    Project Manager, EventTech

    Cadmium

    Jennifer joined Cadmium in 2022 and is a project management and customer service specialist with a passion for collaborative relationship-building and precise execution. With extensive experience managing large- and small-scale educational events, matrixed workflows, and process development, she ensures efficient event planning and accurate data management. A social science and communication enthusiast, Jennifer is driven by creating meaningful connections that support lifelong learning.

    Mary Pat Hanlin, MPS. CMP, DES

    Meetings & Education Consultant

    AHW Consulting Group

    Mary Pat Hanlin, MPS, CMP, DES has served as the Chief Executive Officer of the International Society for the Study of Trauma and Dissociation (ISSTD) since October 2017. Her primary duties include overseeing the financial management, strategic planning, and program management of the association. Additionally, she oversees all aspects of conference and event planning for association events. Prior to my role as Chief Executive Officer, she served for two years as the Meetings and Marketing Manager for ISSTD where she oversaw membership recruitment and retention, marketing, social media, and event management.

    Prior to joining ISSTD, Mary Pat spent fifteen years working in marketing, event management, sales and customer service. In 2010, she launched her own marketing consulting business, MPH Marketing, where she supported both small business and non-profit clients with marketing tasks including website design, development of marketing collateral, and event management. She started my career working in the television industry in New York City.

    She graduated from Georgetown University in 2017 with a Master of Professional Studies in Global Hospitality Leadership and holds a Bachelors of Science in Communication from Seton Hall University as well as a Certificate in Event Management from Indiana University. Additionally, she currently holds Certified Meeting Professional (CMP) designation through the Events Industry Council and the Digital Event Strategist (DES) designation through the PCMA Digital Experience Institute. She is a member of the Professional Convention Management Association (PCMA) and the American Society for Association Executives (ASAE).

    Casey Richman, MPH

    Director of Programs and Marketing

    ISSTD

    Casey Richman, MPH is a passionate public health professional with a strong interest in digital communications and nonprofit program management. Driven by a commitment to improving environmental health and expanding access to behavioral health resources, Casey brings a multidisciplinary approach to her work in the public health and association sectors. With experience leading communications, marketing, and program initiatives, she leverages her skills in research, writing, website design, and digital marketing to create meaningful impact. Casey holds a Master of Public Health and has contributed to projects that support health education, community engagement, and organizational growth.

  • Contains 1 Component(s)

    This session explores how organizations can deliver more courses, manage more learners, and maintain engagement without burning out the people that make it happen (your team). By examining the real operational challenges lean teams face, we’ll see how Elevate can create the foundation for sustainable, scalable growth.

    This session explores how organizations can deliver more courses, manage more learners, and maintain engagement without burning out the people that make it happen (your team). By examining the real operational challenges lean teams face, we’ll see how Elevate can create the foundation for sustainable, scalable growth.

    Learning Objectives:

    • Pinpoint common pressure points such as manual enrollments, scattered communications, and inconsistent set-up, and learn how Elevate redesigns these processes for enhanced learner management.
    • Learn how to put centralized data and role-based access to work, so Elevate can handle more of the ongoing management for you, empowering staff to focus on their items and experience fewer day-to-day distractions.
    • Deliver courses that meet your learners’ needs and goals through Elevate’s surveys and evaluations that collect valuable insights into your course health and overall feedback for improvement.

    Meghan Gowen

    Vice President, Sales, LMS Division

    Cadmium

    Meghan is an Upstate New York Native who graduated from James Madison University. Starting with the company in 2007, Meghan has evolved to be a leader at Cadmium, directing our client development efforts. She enjoys strategizing with clients and exploring new avenues of delivering their online education. Her background working as an Event Producer and Client Development Representative has prepared her well for this position.

    Eve Finstein

    Director, LMS Implementations

    Cadmium

    Eve Finstein joined Cadmium in 2013 as an Elevate Implementation Manager, and now serves as the Director of LMS implementation for Cadmium's two LMS offerings, Elevate and EthosCE. Prior to working with Cadmium, Eve ran operations for a cohort of leadership trainers and coaches. Eve is a graduate of the University of Maryland, College Park, and currently lives in Washington, D.C.

  • Contains 1 Component(s)

    This session explores how healthcare organizations are shifting toward personalized learning pathways that respect clinicians’ time, adapt to their roles and specialties, and deliver education that feels relevant. By rethinking how content is structured and delivered, CME teams can shape learning experiences that make clinicians feel seen and equipped for the realities of modern practice. Through real examples and practical strategies, you’ll see how leading organizations are using personalization to deepen engagement and turn their CME program into a continuous professional asset. The result is a more intuitive and efficient learning experience that empowers both clinicians and the teams that support them.

    This session explores how healthcare organizations are shifting toward personalized learning pathways that respect clinicians’ time, adapt to their roles and specialties, and deliver education that feels relevant. By rethinking how content is structured and delivered, CME teams can shape learning experiences that make clinicians feel seen and equipped for the realities of modern practice.

    Through real examples and practical strategies, you’ll see how leading organizations are using personalization to deepen engagement and turn their CME program into a continuous professional asset. The result is a more intuitive and efficient learning experience that empowers both clinicians and the teams that support them.

    Learning Objectives:

    • Understand how accessible, intuitive learning experiences drive learners to explore related activities and return for continuous updates.
    • Use data insights and learning behavior to guide learners toward content that best supports their roles and professional goals.
    • Create connected learning journeys that evolve with the learner through a live walkthrough and best practices for creating Learning Groups and setting up Course Relationships.

    Raja Venkata Akunuru, MBA

    Strategic Account Executive

    Cadmium

    Raja V. Akunuru has 17 years of experience in designing scalable technology solutions in healthcare education. With strong foundations in software development and business, Raja is adept at applying technology and process engineering tools to improve healthcare outcomes.

    Raja completed his MBA from the Wharton School at the University of Pennsylvania majoring in finance and business analytics. Raja enjoys trying out new tea recipes and cartooning with his 2 and 8-year-old daughters.

    Leah Lomotey, MHA, PMP

    LMS Implementation Project Manager

    Cadmium

    Leah Lomotey, MHA, PMP, is an Implementation Project Manager with strong SaaS experience, specializing in guiding customers through seamless onboarding, product adoption, and long-term success. She excels at working directly with clients to understand their goals, break down complex requirements, and translate them into clear, achievable solutions.

    With background in accreditation workflows and continuing education programs, she brings helpful context without overcomplicating the process. Known for her ability to blend creativity with practicality, Leah turns client ideas into structured, scalable product outcomes that truly support their vision.

  • Contains 1 Component(s)

    Managing in-person Continuing Medical Education (CME) events requires a thoughtful blend of precision, documentation, and learner-focused design. This session, presented by experienced medical education professionals from BTSCME, a valued Cadmium customer, will highlight the specialized considerations that make CME event planning both rewarding and uniquely detailed. Participants will explore how accreditation requirements shape the full lifecycle of a CME event, influencing planning, speaker coordination, logistics, session tracking, reporting, and learner engagement. From disclosure collection to post-event credit fulfillment, every step is an opportunity to support high-quality education while maintaining the integrity and independence essential to accredited activities. BTSCME will share real-world experiences and best practices illustrating how technology supports the demanding but rewarding work of CME event delivery. Attendees will leave with actionable insight into how thoughtful planning, accreditation awareness, and the right tools can elevate the success of any in-person CME program.

    Managing in-person Continuing Medical Education (CME) events requires a thoughtful blend of precision, documentation, and learner-focused design. This session, presented by experienced medical education professionals from BTSCME, a valued Cadmium customer, will highlight the specialized considerations that make CME event planning both rewarding and uniquely detailed.

    Participants will explore how accreditation requirements shape the full lifecycle of a CME event, influencing planning, speaker coordination, logistics, session tracking, reporting, and learner engagement. From disclosure collection to post-event credit fulfillment, every step is an opportunity to support high-quality education while maintaining the integrity and independence essential to accredited activities.

    BTSCME will share real-world experiences and best practices illustrating how technology supports the demanding but rewarding work of CME event delivery. Attendees will leave with actionable insight into how thoughtful planning, accreditation awareness, and the right tools can elevate the success of any in-person CME program.

    Learning Objectives:

    • Building registration workflows that align with credit needs and learner categories.
    • Coordinating presenters and content review using transparent, repeatable, accreditation-aligned processes.
    • Implementing reliable attendance tracking methods, such as badge scanning and automated reporting, to ensure accuracy and audit readiness.
    • Structuring exhibitor and sponsor participation in a compliant, learner-centric way.
    • Using Cadmium’s event management tools to streamline operations and enhance consistency.

    Tracey A. Reid, CMP-HC

    Co-Founder and Managing Partner

    BTSCME

    A certified healthcare meeting professional, with more than two decades of experience, Tracey has dedicated her career to providing leadership in medical meetings and event management, particularly in the educational space. Prior to starting Behind the Scenes, in 2021, Tracey served as the Executive Director at Complete Conference Management for almost 10 years where she was responsible for overseeing the strategy for the development and execution of fundable, innovative continuing medical education (CME) activities. Before then, Tracey served as a Senior Specialist in Education for the American College of Cardiology in Washington, D.C. where she managed meetings for tens of thousands of physicians. At Behind the Scenes, she partners with universities, institutions, and key opinion leaders on the development of educational activities aimed at increasing knowledge and competence in physicians, nurses and other healthcare professionals ultimately benefiting patient care and patient outcomes. Tracey holds a Bachelor of Arts degree in Public Relations with a minor in business from Howard University in Washington, DC.

    Brian Snyder, CMP

    Co-Founder and Managing Partner

    BTSCME

    Project manager and certified meeting professional with over two decades of experience delivering top notch conferences and events from inception to execution. Strengths include budget management, contract negotiations, vendor procurement, logistics management, event technology, detail oriented, creative menu planning, exhibitor management, problem-solving, and onsite execution.

  • Contains 1 Component(s)

    Events and continuing education are increasingly intertwined, yet many organizations still operate in silos. The results: rising costs, shrinking budgets, overextended teams, and workflows that don’t connect. This keynote shows how to put member education at the heart of your programs, making it the driving force for engagement, growth, and retention. Walk away with an actionable blueprint for creating resilient programs where events and education flow seamlessly together: Boosting engagement, supporting your team, and strengthening member loyalty without breaking the bank.

    Events and continuing education are increasingly intertwined, yet many organizations still operate in silos. The results: rising costs, shrinking budgets, overextended teams, and workflows that don’t connect.

    This keynote shows how to put member education at the heart of your programs, making it the driving force for engagement, growth, and retention.

    Walk away with an actionable blueprint for creating resilient programs where events and education flow seamlessly together: Boosting engagement, supporting your team, and strengthening member loyalty without breaking the bank.

    Learning Objectives:

    • Align goals across departments, so events and education reinforce one another, even when budgets are tight.
    • Streamline workflows and simplify systems to reduce burnout and operational strain.
    • Build an ecosystem where technology supports (not complicates) your team’s work.
    • Track meaningful metrics to demonstrate impact on members and your organization.

    Vicky Thompson

    Chief Revenue Officer

    Cadmium

    As Chief Revenue Officer, Vicky leads Cadmium’s sales and marketing efforts to grow new business, support partner relationships, and retain happy customers. She is a SaaS revenue leader with experience successfully growing scalable and effective sales organizations, building high performing teams, managing change in high growth environments, and uniting cross functional strategic efforts. For the past 15 years, Vicky’s work has focused on serving customers in the nonprofit, political, and association spaces.

    Rhonda Fleischmann, DES

    Director of Operations, Eventscribe

    Cadmium

    Rhonda joined Cadmium in 2018 after spending many years working in IT for various employers within the hospital and healthcare industries. As a former Project Manager and currently the Director of Operations for Event Tech, she has a focus on customer service, effective processes and teamwork.

    Outside of work, Rhonda is a proud mother of three wonderful daughters and two dogs, currently living in Bel Air, Maryland. She enjoys reading historical fiction and cheering for the Orioles and Ravens. Rhonda and her husband, Craig enjoy traveling and spending free time at their vacation home on the Outer Banks in North Carolina.

    Joe Cacchione

    Strategic Account Manager

    Cadmium

    Joe Cacchione joined Cadmium in 2023 and serves as a Strategic Account Manager, working closely with associations to drive strategic growth through Cadmium’s suite of SaaS solutions. Leveraging expertise in account management and customer success, he partners with clients to align technology with organizational goals and elevate member experiences. Passionate about innovation and continuous learning, Joe thrives in dynamic environments and is dedicated to building trusted, long-term relationships that deliver measurable business outcomes.

    Karl Williams

    Strategic Account Manager

    Cadmium

    Karl Williams is a seasoned virtual and live event technology professional at Cadmium, where he has been driving client success since 2022. With more than 15 years of experience serving corporate and luxury markets, he specializes in event technology strategy, implementation, and creating immersive audience experiences. Karl’s background across event tech management, sales, and technical direction allows him to deliver innovative solutions that elevate events and maximize engagement.